Quality System Support

The highest product quality is achieved when everyone involved in the development and implementation of a product is included in the quality assurance process. To do this, OSRAM Opto Semiconductors have developed a quality system support which includes the following processes:

Define and develop management system of OSRAM - Opto Semiconductors acc. quality standards according to ISO 9001 or ISO/TS 16949

  • setup and update management system
  • perform internal audits to prove conformity to system
  • offer management self assessment and business process assessment to support business excellence

Setup and improve Business Processes

  • support process owners in definition and description of their processes
  • agree on performance measurables
  • handle lifetime cycles of business processes incl. change management
Business Processes

Handle controlled documents

  • Global documentation management for development and production lines
  • Intranet-based Documentation-Infopool